Sales Policy
Effective Date: January 7, 2025
Welcome to Chirptopin! This Sales Policy outlines the terms and conditions applicable to purchases made through our website, chirptopin.com (the “Website”). By placing an order with us, you agree to the policies stated below. Please read them carefully.
1. Order Placement
a. Online Orders
All orders must be placed through our Website. To place an order, you must provide accurate billing, shipping, and contact information. Orders may be subject to additional verification for security purposes.
b. Order Confirmation
After placing an order, you will receive an email confirmation summarizing your order details. This confirmation does not guarantee availability of the items.
c. Order Processing Time
Orders are typically processed within 1-3 business days. During peak periods, processing may take longer. You will be notified if there is a significant delay.
2. Pricing and Payment
a. Pricing
All prices are listed in USD and are subject to change without notice. We strive to ensure pricing accuracy; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust orders.
b. Payment Methods
We accept major credit cards, debit cards, and other payment methods displayed on our checkout page. All payments are securely processed through trusted payment gateways.
c. Taxes
Applicable taxes are calculated based on your shipping address and are displayed at checkout. Customers are responsible for any additional local taxes or duties.
3. Shipping Policy
a. Shipping Options
We offer a variety of shipping options, including standard and expedited delivery. Shipping rates and estimated delivery times are provided during checkout.
b. International Shipping
We ship to select countries. Customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.
c. Delivery Issues
If an order is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will assist in resolving the issue promptly.
4. Cancellations and Modifications
a. Order Cancellation
You may cancel your order before it is shipped by contacting our customer service team at info@chirptopin.com or (985) 448-1821. Once shipped, cancellations are not permitted.
b. Order Modifications
We allow modifications to orders (e.g., address changes) if requested before the order is processed. Additional charges may apply for re-shipping or adjustments.
5. Promotions and Discounts
Promotions, discounts, and coupon codes are subject to specific terms and conditions. These may include expiration dates, usage limits, or restrictions on eligible items. Promotional offers cannot be combined unless explicitly stated.
6. Customer Support
Our team is here to assist you with any questions or concerns related to your purchase. Contact us via:
Hotline: (985) 448-1821
Email: info@chirptopin.com
Address: 205 Carol St, Thibodaux, Louisiana